Free Delivery to Mainland UK
All standard items purchased through the Arthur Francis Online Store include FREE delivery to mainland UK (excluding Northern Ireland). Your order will be delivered either by our own team or via trusted couriers, depending on your location and the size of your item.
For bespoke items or deliveries outside mainland UK — including Northern Ireland, the Scottish Highlands, the Channel Islands, and international destinations — please get in touch for a personalised delivery quote.
Lead Times
Every Arthur Francis creation is handcrafted to order in our Leicestershire, UK workshop. Lead times will vary depending on the size of the product and the complexity of the design.
When you place your order — or when we discuss your bespoke project — we’ll provide an estimated delivery timeframe. If you have a particular date in mind, just let us know and we’ll do our very best to accommodate it.
How We Deliver
We take great care to ensure your order arrives safely and in perfect condition:
- Smaller items are sent via trusted next‑day couriers such as DPD.
- Larger items are delivered by our own team or shipped on a pallet via our specialist delivery partners.
- Our team call you in advance to arrange a convenient delivery time.
Once your order is completed in our workshop, we typically aim to deliver within 5 working days. Please note that some larger or bespoke orders may require additional time.
Need More Information?
If you have any questions about delivery or would like a tailored quote for a bespoke or international order, please contact our friendly team — we’re here to help.
